What makes a great supply school?

Supply cover is a normal part of school life. Whether it’s for a day, a week, or longer, having the right people step in ensures continuity for children and peace of mind for staff. But the way schools welcome and support supply staff can make all the difference.
At ESP, we speak to supply teachers and support staff every day, and we see first-hand how the small actions from schools can transform their experience. A great supply school isn’t defined by high-tech facilities. It’s about creating an environment where supply staff feel valued, trusted, and set up for success. And when supply staff feel supported, pupils benefit too.
Here are five things that make a school stand out as a brilliant place for supply staff:
1. A warm welcome
First impressions matter. Something as simple as a friendly welcome at reception, a quick tour of key areas, or an introduction to a neighbouring colleague can set the tone for the whole day.
Supply staff often walk into unfamiliar settings — so knowing where the staffroom is, how to use the photocopier, or who to turn to for help makes a huge difference. Schools that take a couple of minutes to give this welcome send a powerful message: you’re part of the team today.

2. Clear expectations
Every school has its own routines, and supply staff can’t be expected to know them straight away. The best schools provide clear, accessible information from the start:

• Timetables and lesson plans (where possible)
• Seating plans and class lists
• Behaviour policies and safeguarding procedures

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